Dialpad Careers 2024: Hiring Associate QA Engineer at Bangalore, Apply now!

Ai that means business

Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.

Your role

The position primarily involves ensuring the quality, functionality, and usability of the Dialpad Application. The responsibilities will include test planning and design, functional testing, automated testing, bug reporting and tracking, collaboration, and communication with the global teams both internal and cross-functional.

Upon offer, the prospect candidate will support the Functional Testing requirements for new Dialpad Integration features spanning across various CRMs (e.g Salesforce, Zendesk, Hubspot, Zoho, MS Dynamics and ServiceNow), various Polycom and Yealinks Ipphone devices. The candidate will support Bug Fixes Validation, and Regression test activities on the CCaaS Project and contribute towards overall automation initiatives.

What you’ll do

• Collaborating with stakeholders to understand application requirements of new features, and user expectations.
• Identifying test scenarios, test cases, and test data to ensure maximum test coverage.
• Defining the scope of manual and automated testing based on the application’s complexity and criticality.
• Executing Functional test cases and automated test cases for the Dialpad  Web Application with the browser and the Desktop Native Application.
• Maintaining test cases and scripts with in the Test Management System.
• Analyzing test results and investigating test failures to identify root causes and provide detailed reports.
• Collaborating with cross-functional teams, including developers, designers, and product managers, to align on testing objectives and requirements.

Dialpad Careers – Skills you’ll bring

• Min 2 years of qualitative Work Experience in Web Testing with BS in Software Engineering, Computer Science or any other related field.
• Strong technical competency and experience with desktop applications and understanding of the functional testing aspects.
• Solid understanding of Desktop app development, Application Software Desktop user interface guidelines/standards.
• An absolute must is the ability to convey and document test cases and execute them.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work on multiple simultaneous projects/initiatives.
• Experience in working with Analytical or Statistical Data is a plus.
• Experience in VoIP, Telecommunication Systems, and Communication technologies would be an added advantage.

It is a Bangalore-based opportunity, Hybrid working, Mandatory 3 days work from Office