Kickstart your tech career with Foodship! We’re hiring freshers for a dual role in Software Testing and Customer Support. Enjoy the flexibility of remote work and grow in a positive, supportive environment. IT graduates preferred but not mandatory — apply now!
Foodship Careers 2025 details:
🚀 About the organization | foodship.co |
🧑💻Job Role | Software Tester and Customer Support |
🎓 Qualification | Bachelor’s degree in Computer Science |
💼 Experience | Freshers |
💰 Salary | 15k per month |
📍 Work Location | Remote work (WFH) |
📅 Application Start Date | |
📅 Apply before | ASAP |
👉 Apply link | Click here |
Key Responsibilities:
- Test and evaluate software applications to ensure their functionality, reliability, and performance meet quality standards.
- Collaborate with the development team to understand project requirements and provide feedback on software quality.
- Participate in test planning, design, and strategy discussions to improve product quality.
- Contribute to the creation and maintenance of test documentation.
- Work closely with cross-functional teams to ensure the successful delivery of high-quality software.
- Maintain a strong understanding of our software products and their features.
- Provide technical support to customers via various channels, including email, chat, and phone.
- Diagnose and troubleshoot technical issues reported by customers, offering effective solutions and guidance.
- Escalate complex technical issues to the appropriate internal teams and follow up to ensure prompt resolution.
- Create and maintain detailed documentation, including FAQs and knowledge base articles, to assist customers in resolving common issues.
- Helping other team members with various tasks
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Qualifications:
- Graduation in the IT field is desirable but not mandatory.
- strong tech-savvy skills with the ability to adapt to new software and technologies.
- Understanding websites, applications, mobile apps, etc., is essential. We don’t expect you to be a programmer, but you should grasp how they function and have a basic knowledge of their workings.
- Creative by nature.
- Excellent problem-solving and analytical abilities.
- Attention to detail and a commitment to quality assurance.
- Effective communication skills, both written and verbal.
- Advance Microsoft Office skills, especially Word and PowerPoint.
Perks & Benefits:
- Starting pay will be 15k per month
- 1st appraisal in 3 months
- 2nd appraisal in 12 months, and yearly from there on.
- Casual + Annual Leaves
- Company Sponsored Lunches.
- Internal Growth Opportunities
- Shift starts from 7 a.m. to 4 p.m. IST, so lots of time for work-life balance.
- Employees are entitled to casual and annual leave/paid time off.
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