Wipro Careers : Hiring for Quality Assurance Analyst at Hyderabad Location (10th July 2023)

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Wipro Careers : Wipro is hiring for a job role of Quality Assurance Analyst for Hyderabad location. Interested jobseekers with 1 to 3 Year experience can apply for this job role ASAP. The detailed eligibility and application process is given below. 

Wipro careers

Wipro Careers – Quality Assurance

Wipro Careers – Recruitment details :
Company website wipro.com
Job ID 3007772
Job Role
Quality Assurance Analyst
Qualification BE / B-TECH / BCA / BSC / ME / M-TECH / MCA
Experience 1 to 3 Years experience
Salary
Ranges between ₹ 3.0 LPA to ₹ 7.1 LPA
Job Location Hyderabad
Job posting date 10 – July – 2023
Last Date ASAP

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Role Purpose

The purpose of this role is to conduct audits to ensure quality compliance within the account.

Conduct process quality audits as per plan
  1. Conduct various process audits (1 audit/ agent/ week) as perprocedure and guidelines
  2. For agents identified in the bottom quartile of performance,conduct 3 audits/ agent/ week
  3. Prepare findings from the report and share it with the clientand the account leadership on daily/ weekly/ monthly, as required
  4. Conduct weekly analysis to identify the error trends and for top2 errors, conduct root cause analysis (RCA)
  5. Conduct calibration communication to communicate any changesfrom the client and conduct refresher trainings to bridge any skill gapdue to these changes.
Functional Competencies/ Skill
  • Domain/Industry Knowledge – Awareness and knowledge of broadeconomic, demographic, technological and global trends in the ITES/BPOindustry – Foundation
  • Process Knowledge – Process understanding with a clearunderstanding of process quality parameters as per the skillup training/certification provided by the client– Competent

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Behavioral Competencies
  • Project Management Skills
  • Analytical Skills
  • Execution Excellence
  • Passion for results
  • Stakeholder Management
How to Apply Wipro Careers – Quality Assurance for Recruitment ?

– Click on the link given below the
 Read The things
– Click on Apply Now Button
– Fill Your details and upload your resume and submit

To Apply for Wipro careers – Quality Assurance  Click Here

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