TIAA Is hiring for a job role of Analyst – Hybrid QA for Pune location. Interested Graduate freshers can apply for this job role ASAP. The detailed eligibility and application process is given below.
TIAA – Recruitment details :
| About TIAA | tiaa.org |
| Job Role | Quality Assurance Associate |
| Experience | 2+ Year of experience |
| Qualification | Any Graduation |
| Salary | Not disclosed (Expected range between ₹ 5 – ₹ 15 LPA) |
| Job Location | Pune |
| Job Posting Date | |
| Apply before | ASAP |
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Quality Assurance Associate
Perform QC/QA review of communications by sampling delivered communications, and review the content to ensure it was displayed correctly, and that all required information is included.
Key Responsibilities and Duties
- Conduct Quality Control and/or Quality Assurance of the Document Management & Control (DMC) Team processes who provide regulatory and transactional communications to participants.
- Assign sample of cases to consultants to review and report findings maintaining specified production/ efficiency metrics to ensure consistent and reliable service quality metrics
- Partner with the business leaders to provide timely updates and insights on the current process.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 2+ Years Required; 3+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
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