TIAA Careers: Associate – Quality Assurance Associate | Pune | June 2023 | Apply now !

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TIAA Is hiring for a job role of Analyst – Hybrid QA for Pune location. Interested Graduate freshers can apply for this job role ASAP. The detailed eligibility and application process is given below.


TIAA – Recruitment details :
Job Role
Quality Assurance Associate
2+ Year of experience
Any Graduation
Not disclosed (Expected range between ₹ 5 – ₹ 15 LPA)
Job Location
Job Posting Date 
8 June 2023
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Quality Assurance Associate

Perform QC/QA review of communications by sampling delivered communications, and review the content to ensure it was displayed correctly, and that all required information is included.

Key Responsibilities and Duties

  • Conduct Quality Control and/or Quality Assurance of the Document Management & Control (DMC) Team processes who provide regulatory and transactional communications to participants.
  • Assign sample of cases to consultants to review and report findings maintaining specified production/ efficiency metrics to ensure consistent and reliable service quality metrics
  • Partner with the business leaders to provide timely updates and insights on the current process.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 2+ Years Required; 3+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

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