UpGrad Is hiring for a job role of Associate-Quality Analyst for Noida location. Interested job seekers having 1+ years of experience can apply for this job role ASAP. The detailed eligibility and application process is given below.
UpGrad – Recruitment details :
| About UpGrad | upgrad.com |
| Job Role | Associate-Quality Analyst |
| Experience | 1+ years of experience |
| Qualification | Graduate/Post-Graduate |
| Salary | Ranges between ₹ 3 LPA (Ambitionbox) |
| Job Location | Noida |
| Job Posting Date | 23-March-2023 |
| Apply before | ASAP (Apply before link expires) |
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Roles & Responsibilities:
- Quality Analyst would be responsible for:
- Assessing the quality performance of the associates
- Monitoring calls for Sales Inside, Inbound and Collection Teams
- Identifying Process gaps
- Auditing the process hygiene
- Prepare and analyze internal quality reports
- Coach and Mentor the associates to improve their performances
- Participating in calibration sessions
- Provide structured and timely RCA
Skills Required
- Atleast 1+ years of experience as a Quality Analyst
- Good verbal and written communication skill, Self-Motivated, Strong Work Ethic, Detail-Oriented, Process-Oriented
- Proficiency in MS Office – Excel, Word and Powerpoint
- Knowledge of SalesForce and Ozontel Tools would be an added advantage
How to Apply for UpGrad Recruitment ?
– Click on the link given below
– Read The things
– Click on Apply Now Button
– Fill Your details and upload your resume and submit
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