Wipro Careers : Wipro is hiring for a job role of Quality Assurance Analyst for Hyderabad location. Interested jobseekers with 1 to 3 Year experience can apply for this job role ASAP. The detailed eligibility and application process is given below.
Wipro Careers – Quality Assurance
Wipro Careers – Recruitment details :
| Company website | wipro.com |
| Job ID | 3007772 |
| Job Role | Quality Assurance Analyst |
| Qualification | BE / B-TECH / BCA / BSC / ME / M-TECH / MCA |
| Experience | 1 to 3 Years experience |
| Salary | Ranges between ₹ 3.0 LPA to ₹ 7.1 LPA |
| Job Location | Hyderabad |
| Job posting date | 10 – July – 2023 |
| Last Date | ASAP |
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Role Purpose
The purpose of this role is to conduct audits to ensure quality compliance within the account.
Conduct process quality audits as per plan
- Conduct various process audits (1 audit/ agent/ week) as perprocedure and guidelines
- For agents identified in the bottom quartile of performance,conduct 3 audits/ agent/ week
- Prepare findings from the report and share it with the clientand the account leadership on daily/ weekly/ monthly, as required
- Conduct weekly analysis to identify the error trends and for top2 errors, conduct root cause analysis (RCA)
- Conduct calibration communication to communicate any changesfrom the client and conduct refresher trainings to bridge any skill gapdue to these changes.
Functional Competencies/ Skill
- Domain/Industry Knowledge – Awareness and knowledge of broadeconomic, demographic, technological and global trends in the ITES/BPOindustry – Foundation
- Process Knowledge – Process understanding with a clearunderstanding of process quality parameters as per the skillup training/certification provided by the client– Competent
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Behavioral Competencies
- Project Management Skills
- Analytical Skills
- Execution Excellence
- Passion for results
- Stakeholder Management
How to Apply Wipro Careers – Quality Assurance for Recruitment ?
– Click on the link given below the
– Read The things
– Click on Apply Now Button
– Fill Your details and upload your resume and submit
To Apply for Wipro careers – Quality Assurance : Click Here
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