Wipro Careers: Wipro Is hiring for a job role of System Engineer for Hyderabad location. Interested Job Seekers with 1- 3 years experience can apply for this job role ASAP. The detailed eligibility and application process is given below.
Wipro Careers – System Engineer:
| About Wipro | wipro.com |
| Job ID | Not Mentioned |
| Job Role | System Engineer |
| Experience | 1-3 years of experience |
| Qualification | BE / B-TECH / BSC / BCA / ME / M-TECH / MCA |
| Salary | Not Disclosed |
| Job Location | Hyderabad |
| Job Posting Date | 07 – August – 2023 |
| Apply before | Apply before link expires |
Job Description
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to Apply for Wipro Careers ?
– Click on the link given below
– Read The things
– Click on Apply Now Button
– Fill Your details and upload your resume and submit
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